FAQ's

Have questions? We have answers.

Orders & Customization

Do you offer customisations?

Yes, we do offer size customizations. For customisation queries, contact us at +91 98200 00541

Can the fabric be changed?

No, fabric changes are not possible.

Are color customisations possible?

Yes, we offer color customisations. For customisation queries, contact us at +91 98200 00541

Returns, Exchanges & Cancellations

Can I cancel my order?

Orders can only be canceled within 24 hours of placing them. Custom or made-to-order pieces cannot be canceled once production has begun.

What is your return/exchange policy?

Since our pieces are made-to-measure, we do not accept returns. However, we offer size exchanges or alterations if the fit is incorrect.

Please contact us within 48 hours of receiving your order. For complete guidance and instructions, kindly refer to our Return & Exchange Policy.

How do I request an exchange or alteration?

Email us at orders@deepikaarora.com or WhatsApp us at +91 98200 00541 with your order details and concern.

Shipping & Delivery

Do you ship Internationally?

Yes, we ship worldwide! International shipping rates and delivery timelines vary based on your location.

How long does shipping take?

India: 7-10 business days
International: 7-10 business days

For urgent deliveries, expedited shipping options are available. Contact us at+91 98200 00541

What is the delivery timeline like?

The delivery timeline varies based on location and can take anywhere between 3 to 10 working days.

Do you offer in-store pickup?

Yes, in-store pickup is available at our Lower Parel and Juhu stores in Mumbai